SHIPPING POLICY

Free delivery on all our bouquets over £60.00.

Local delivery to Preston, Lancashire requires an additional £5.00 on all bouquets.

RETURN POLICY

Due to their perishable nature flowers are non returnable, however if your flower delivery is incorrect or damaged or you are not satisfied with the quality of your bouquet please call Louise Jane Floral Couture direct on 07791842364.  We will endeavour to exchange your goods within 24 hours.

SUBSITUTION POLICY

All products are subject to availability. We reserve the right to substitute some of the contents or packaging with an item of equal or greater value. The substituted items will closely match the original choice. Should we feel that the order cannot be processed due to lack of stock we will contact you as soon as possible to arrange an alternative