Wedding Terms and Conditions

These Wedding Terms and Conditions are issued by

​

Louise Jane Floral Couture, Preston, Lancashire, PR2 7DF

​

 

Booking Fee

After the initial consultation has been carried discuss, in order to confirm a booking you will need to place a 20% booking fee. This booking fee is non-refundable and is deducted from your final wedding flowers invoice.

​

 

Quotation & Payment

After the consultation a quotation for the cost of the wedding flowers will be sent to you. Please note that consultations are valid for 28 days. We understand that your plans may change therefore you are free to make an alterations up to 30 days before the wedding.

 

You will also receive a final invoice approximately 40 days before your wedding. Payment details will be listed on the invoice.

​​

Payment in full is required at least 30 days before your wedding day. Should you fail to complete the full payment your flowers will not be ordered.

​

 

Cancellation

In the unfortunate event of cancellation, the booking fee will NOT be refunded. Please report any cancellation in writing to louisejanefloral@gmail.com. In the unlikely event that Louise Jane Floral Couture has to cancel for unavoidable circumstances, for example in the event of fire, natural disaster, death, serious family illness or tragedy all money paid by the client will be repaid. Louise Jane Floral Couture are only responsible for refunding monies paid, and not anything to do with any other costs incurred by the inconvenience.

​​

Cancellations made less than four weeks before the wedding date may forfeit full payment, as Louise Jane Floral Couture will have placed the flower order. In which case this further options may discussed.

​

 

Postponement

Should the unlikely event happen that you would like to postpone your wedding, please note that your deposit is transferable if the new wedding date is still available. Please note that if the availability and prices of flowers will vary in price from season to season. The same applies as if it was a cancellation notice, that postponements may be made up to 4 weeks of the wedding date. After this Louise Jane Floral Couture will not refund any or all of the payment received.

​

 

Availability of Flowers

We will work with you to ensure that you have a specific stem type and if this can not be achieved you will be informed of any alterations/substitutions. Sometimes the flowers or foliage may be unavailable or of poor quality/diseased then suitable alternatives will be made. Please note that all fresh flowers are subject to availability and they undergo stringent quality checks by the environmental agency.

​

 

Hire of vases, china, candelabras etc.

Please note that charges will be made for any damage to the vases/glassware etc. The replacement goods will be charged at the current purchase price.

It is your responsibility to reclaim any of the faults from the venue if the venue is at fault. You are responsible for the return of the vases/glassware etc. These must be returned within 48 hours of the wedding. The hire of any vase/china or equipment will remain the property of Louise Jane Floral Couture at all times.

​

 

 

Magnets

You may be asked if you would prefer magnets instead of pins to attach a corsage or buttonhole. Please NOTE that guest with a pacemaker DO NOT have a magnet, a pin/glued alternative will be made.

We take the usage of magnets very seriously. Louise Jane Floral Couture accepts no responsibility for any resulting health issue which may arise from use of magnets.

​

 

Photographs

Louise Jane Floral Couture reserve the right to take photographs of flowers and the setting prior to the event which may be used for promotional purposes. I consent that the photographs can be shared on all forms of social medial and for marketing purposes.

​

 

Responsibility

Louise Jane Floral Couture accepts no liability for loss, injury or damage to you or any third party with regard to any equipment hired for use at the Wedding. You must provide correct locations for deliveries, we will not take responsibility for lateness caused by an incorrect address.

​

Delivery fee

Delivery fees have been applied to the final invoice.

​

 

Complaints

Any complaints must be made within 24 hours along with photographic evidence. No responsibility can be taken with regards to any poor condition of the flowers once they have been approved.

​

 

I understand that the Terms and Conditions may be updated at any time and by paying a booking I agree to any changes that are made. These will always minor changes to the wording only. Any major changes will be written in writing.

​

 

I confirm that I have fully read and understood the above terms and conditions.

​

​

​

 

 

 

____________________________________      _______________________

Printed (customers full name)                          Date

 

 

 

 

​

​

_____________________________________     ______________________

Signed: Customers                                            Date

​

​

​

 

 

 

_____________________________________      ______________________

Signed: Louise Jane Floral Couture                 Date